Shipping & Delivery

KAFDY website orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF). We review each paid order before submitting it for fulfillment.

Where we ship

We currently ship website orders to eligible street addresses in the 48 contiguous United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or APO/FPO addresses. If an address is not eligible or cannot be fulfilled, we will contact you and offer an appropriate correction or cancellation and refund.

Shipping charge

Standard shipping is $8.95 per order. There is no free-shipping threshold at this time. The shipping charge and order total are displayed at checkout before payment. A split shipment does not create an additional KAFDY shipping charge for that order.

Processing and delivery

After payment is confirmed, we review the order, address, item and availability before submitting it to MCF. Delivery dates shown at checkout or in tracking are estimates, not guarantees. Carrier conditions, inventory, weather and seasonal demand may affect delivery.

If we cannot ship within a stated shipping time—or within 30 days of a properly completed order when no shipping time was stated—we will notify you and give you the choice to agree to a delay or cancel the unshipped order for a prompt refund.

Tracking and delivery issues

When tracking is available, we will send it to the email address used at checkout. An order may arrive in more than one package, with separate tracking details. Tracking may take time to update after carrier handoff.

Please check your shipping address before placing an order. Email [email protected] promptly if the address is wrong or a package is delayed, missing or damaged. We cannot guarantee an address change or cancellation after fulfillment begins.